Returns Policy

Returns Policy

If you need to return an item due to a (rare) manufacturing fault, we will replace the goods as soon as we can. 

If you wish to return your item because you have changed your mind about a purchase - no problem.  Ipak will offer you an exchange voucher or refund provided that:

• You return the item within 30 days of purchase
• You produce a copy of the invoice from Ipak.
• The item is in re-saleable condition including that: it is in it's original packaging, including instruction manuals and all accessories; it is unworn, unopened, unused and in its original condition; any sew-in labels are still attached.

Goods are returned to Ipak at your own expense unless received faulty.